Privacy Policy
Last updated: June 29, 2026
1. Introduction
Magic Touch Apps ("we", "us", "our") operates MagicBot ("the Service"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.
2. Information We Collect
We collect information you provide directly, such as your name, email address, and account credentials. We also collect data related to your use of the Service, including chatbot configurations, knowledge documents, integration settings, and chat logs.
3. How We Use Your Information
We use your information to provide and improve the Service, authenticate users, process configurations, enable integrations, respond to support requests, and send service-related communications. We do not sell your personal data.
4. Data Sharing
We do not share your personal information with third parties except as necessary to operate the Service (e.g., cloud hosting, AI model providers) or when required by law. Third-party integrations you enable may receive data subject to their own privacy policies.
5. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage patterns. You can control cookies through your browser settings.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will remove your data within a reasonable timeframe, except where retention is required by law.
7. Security
We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us using the information below.
9. Children's Privacy
The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at support@magictouchapps.com.